LotProof support
Tell us exactly what went wrong
Include the vehicle page whenever possible. LotProof support can diagnose missing facts, photo filtering, activation, or Marketplace autofill without your payment information.
Report a problem
Safe to include
- The vehicle page URL
- A screenshot of the wrong field
- The vehicle year, make, model, and trim
- The step where LotProof stopped
Never send
Do not include card numbers, Stripe passwords, Facebook passwords, or your activation key.